Delivery

Deliveries are between the times of 9am and 6pm weekdays only. If you are not in the carriers will leave a card for you to rearrange a delivery day and time. If the second delivery attempt is unsuccessful a further charge of £7.50 will have to be made for the third delivery attempt. We can deliver to your work address if this is more convenient or you may choose to use your neighbours' address if you are not going to be at home. When you reach the shopping cart area an option for to specify a delivery address is available.

Goods are delivered by third-party national carriers. In the unlikely event of damage to your property in the course of delivery, the responsibility rests solely with the carrier.

Due to the fact we have no control over carrier delivery times it is unadvisable to book Plumbers, Electricians or any other trades prior to actually receiving your goods, otherwise late deliveries could add unnecessary extra expense of which hsdOnline will not be responsible for and no compensation will be paid under these unfortunate circumstances by HSD.

A charge of £6.99 + VAT will be made for delivery to the UK mainland (except where stated). For delivery to other regions/countries a higher charge may apply.

Price Watch Guarantee 

To the best of our knowledge our published prices are the best on the internet, and our marketing department constantly monitor the Internet to make sure they stay this way. If you do find the same product on sale on the Internet at a lower cost (on products where stated and inclusive of P&P) WE PROMISE TO BEAT THE PRICE. Just call us on 0800 091 31 71 or send us an email to sales@hygienesuppliesdirect.com with the web site address and the description of the product; we will then contact you with a better offer.

Remember - to qualify for our price match promise the products must be an exact match (ie same brand, model, specification). Our definition of a lower price includes all P&P charges. For example if a product is £99.99(+£24.99 P&P) on a competitiors site and on hsdOnline its £109.99(+£9.99 P&P) then the product does not qualify for our price promise as our our overall price (inclusive of P&P is still lower).

Our lowest price promise does not include competitions, sales, clearance sales, auction sites (eg. eBay), typographical errors, quantity discounts or special membership discounts. We must be supplied with a currently active website URL displaying the product and price. The product must be available for immediate sale and delivery.

Request a quote

If you would like to request a quote, simply click the button below, giving us either an email or phone number on which to contact you.

You can continue browsing the site and come back to your quote with the 'retrieve your quote' link on the right hand side. When you're ready, Click 'send quote to hsd' and one of our sales staff will get back to you right away.

Alternatively call us on our freephone number 0800 091 31 71.

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