Delivery Information

At HSD Online we understand that your time is valuable. We’re committed to delivering our quality products as quickly as possible, and we offer fast, free delivery on thousands of items. Most orders that are shipped directly from our own warehouses are delivered within 1-2 working days when purchased before 11am.

Because we’re committed to giving you as wide a range of products as we can, certain products can come from outside our warehouses on occasion. If this is the case delivery costs and times can vary, but we’ll always tell you expected delivery times clearly on each product page and exact delivery costs can be seen at the checkout stage. If you’re still not sure about how quickly your order will arrive with you, just call us on 0800 091 3171 or use the live chat function on our website.

We don’t want people or businesses based in more remote parts of the country to miss out on our quality products. This means, to reach as many areas as possible, we use a variety of couriers. We’ll pick the best courier for you based on the location of your delivery address. Most orders are generally delivered within 1-2 working days from dispatch, however, some out of area post codes (such as Scottish Highland regions) can take a little longer and may have higher delivery charges. We’ll always let you know if this is the case, so please make sure you double check your delivery costs at the checkout. See the table below for more information on delivery charges.

Sometimes our couriers need a signature on delivery. To make sure your delivery is as smooth as possible, please ensure that somebody is available at the delivery address you have provided to sign for your package if necessary.

Delivery Charges (all prices ex VAT)